Avoid these big errors

Did you know that customer surveys can actually damage customer relationships?

This report outlines the top ten mistakes that companies make when running customer surveys so you can avoid them.

You will learn

  • How often you should survey your customers.
  • Why you should not ask about “customer satisfaction”
  • How to interpret your results.
  • Why asking your customers “what is important to you” is bound to fail.
  • And more…  



10 Big Customer Survey Mistakes People Make