This Excel based Customer Lifetime Value Estimator will allow you to estimate, not just lifetime value, but how it changes based on different variables in your business.

This tool:

  • Has been used in University Business schools
  • Estimates the ROI of customer retention investment
  • It is based on MS Excel but contains no macros


Please note that the Net Promoter Comparison Tester is provided on an as is basis and Genroe accept no liability for its use in any way whatsoever.

Customer Lifetime Value Estimator (Excel)

Calculate Customer Lifetime Value In 5 Minutes