Report The Right Way
About 3 minutes after your first customer feedback or Net Promoter® survey goes out, management will be pounding the desk for a report with charts, analysis and recommendations.
The question is, apart from a simple chart of scores, what else should be included in your best practice Net Promoter reporting pack?
The report template shows you exactly what to report and how - for maximum impact.
In this report:
- How to Handle Small Sample Sizes
- Statistics to Clearly Identify “Real” Change
- Tracking Response Rates
- and more...
