About 3 minutes after your first customer feedback or Net Promoter® survey goes out, management will be pounding the desk for a report with charts, analysis and recommendations.
The question is, apart from a simple chart of scores, what else should be included in your best practice Net Promoter reporting pack?
The report template shows you exactly what to report and how - for maximum impact.
In this template:
How to Handle Small Sample Sizes
Statistics to Clearly Identify “Real” Change
Tracking Response Rates
and more...
The Best Practice Net Promoter Score Report Template
