Excel is a very functional tool and it has the advantage of being on everyone’s desk.
While there are many advanced statistical packages out there you don’t need them to perform a detailed and comprehensive analysis of your survey data.

 In this one hour webinar we will share, using Excel:

• How to design your survey analysis plan
• Generating simple statistics
• Testing your response rate to ensure you have enough responses
• Graphing your responses so that they inform not confuse the reader
• Testing for significant changes in key variables
• Uncovering the customer satisfaction drivers in your data
• Prioritising your action plan